Frequent Questions

 

About Us
MotorcyclePortugal  was born from a desire and a project that had its beginning in 2007,  to provide the most comprehensive 
motorcycle tours in Portugal.

The combination of scenery, open air, freedom, distance travelled between cities and points of interest in Motorcycles,
are trips that stay whit us forever.

A fully organised and inclusive motorcycle tour are our proposal.
In the elaboration of the routes, we try to maintain the adventure.
We highlight the main points, but we want the visitor to have the opportunity to discover it, of course it will have another flavor.
We do not want to “rule” your discovery. The surprise will be rewarded.

The combination of scenery, open air, freedom, distance travelled between cities and points of interest in Motorcycles,
are trips that stay whit us forever.
From the mountains of the North Portugal, to the beautiful countrysides of the plains of Alentejo, to the Algarve
and of course the Costa Vicentina to the Costa Azul.

In offering a fully inclusive motorcycle tour we hope more riders will realize that this is an achievable dream,so let us help it come true!
Our customers do not need to worry.
They will be fully informed before you leave.

We provide Airport transfers from the following Airport
( Portugal – Faro | Lisboa | Porto ) and Spain ( Madrid | Sevilha | Barcelona ) , meals, hotel rooms, motorcycles according our fleet available,
accessories, equipment, support vehicles - a Cargo Van with platform and also one trailer for for several motorcycles, fuel, bicycle insurance,
and we can arrange your flights if necessary!

On delivery of the motorcycles and after the formalities, an information meeting will be provided.
With our enthusiasm and connections, this ensures the best experiences, roads, bikes, support, accommodation, restaurants are all on the
itinerary ready and waiting!”
 
Tour Organiser and Guide
Safe riding and behavior is compulsory on all tours. We want all riders to feel safe and comfortable with the group at all times.
We’re out there to have fun and see the world by bike and ensure everyone gets home safely.

Feel free to browse through our Portugal from the Algarve to the North, enjoy your time.
Enjoy your tour at your own pace.  Feel free to drive.


WHY US
From a international flights to a exclusive tour, we can organise everything for you!

From the following request:
Airport Transfers from | Portugal - Faro | Lisboa | Porto || Spain - Madrid and Sevilha 

Motorcycle Hire - According to our fleet
Luggage box/boxes
Insurance according the Portuguese Law
Comprehensive Motorcycle Insurance
Hotel Accommodation according the program
Meals according the tour
Support Vehicle according the tour or if requested
International Flights ( On request )

Our fleet vehicles are: Kawasaki | Mercedes | Volkswagen | Opel Make your request.

Tour Organiser and Guide

Safe riding and behavior is compulsory on all tours.
We want all riders to feel safe and comfortable with the group at all times.
We’re out there to have fun and see the world by bike and ensure everyone gets home safely.

Group Sizes
Groups are kept to a maximum of 8 customer bikes per tour.
If you have a larger group wanting to arrange a tour contact us to get started!

At your service!
(frequently asked questions)

Can I make a reservation without a credit card? A valid credit card is needed to guarantee your reservation,
How do I know my reservation is confirmed? As soon as you have completed the booking process the confirmation page appears.
We also email a copy of this confirmation to you. Your confirmation includes all of your reservation details,
How can I see how much it will cost? Once you have entered the dates of your tour, the available tours are listed,
with the rates clearly displayed next to them.

You can always contact us to confirm availability, before you book.

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Some informations

About - prevent and control COVID-19.

Our registration number by the authorities nº 2645 EUROSUN HOLIDAYS COMPANY NAME

Follows the audit carried out by Turismo de Portugal to our company, in order to certify the measures taken.

Certificate valid until April 30, 2021

Info about  Health & Hygiene

Cleaning & Food Area
·         Uses cleaning chemicals that are effective against coronavirus.
·         Linens, towels and laundry washed in line with local authority guidelines.
·         Guest accommodation is disinfected between stays
·         Restaurant / protocols as directed by the local government.
·         Policy on the number of people in the restaurant space
·         The accommodation partner we work with follows the guidelines of local authorities.
·         Equipment for activities is disinfected before and/or after use.

Safety features
·         Staff follow all safety protocols as directed by the local government.
·         Hand sanitizer available in guest rooms and key areas.
·         Process in place to check the health of guests.
·         First aid kit available.

Hotel / Accommodations
·         Protocols as directed by the local government.
·         A room is available to isolate suspected or infected COVID-19 patients.
·         Protective masks are available for all staff.
·         Protective masks available for clients.
 

All procedures are only carried out after indication by INEM / SNS, local authorities

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Why is my credit card not working?
Did you put in the right ZIP Code and address of the card holder? Be sure that your card can be used abroad.

Departure location
The location is written under pickup location.

Do I need to take my voucher?
Yes you are required to present your voucher at the departure point/tour desk.
If you do not have access to a printer please contact our office via email:

info@motorcycleportugal.com or phone our office +00351 912 222 880

 How can I pay?
Payment can be made by credit card or by PayPal.
If you would like to pay via bank transfer, please contact us and we will send you an invoice.

I am interested in one of your private tours, but I would like to change one stop of the tour, is it possible?
All our private tours can be customized according to your request
Please, contact us with you request and we will be glad to arrange it for you.

I am already in Lisbon | Algarve ,  but I have lost my voucher.
This is mandatory to have your voucher, otherwise you cannot do a tour.
Please contact our office via email or phone.

What is the cancellation policy?
Cancellation more than 30 days in advance :
15% of the total amount | if only include motorcycle
25 % to 45 % of the amount | if you include other services
Cancellation between  24 days to 15 days prior to departure date:
45 % to 75% of the total amount plus administration fees that might be imposed

Cancellation less than 48 hours prior to departure date and time or no-show :

100% of the total amount

Other cases in accordance with the programs

Tickets for Events or Attractions are non-refundable • Airport, Limousine or Coach - transfer services are non-refundable
  We inform you to avoid cancellation costs, contact us as soon as possible.

Do you offer bus tours departing from the airport?
Only private tours | Or according the request. 

Can I book a tour at the last minute when I am already in Lisbon | Algarve?
Yes you can, but we advise you to book a tour in advance in order to ensure the availability.

Legal Informations ( Regarding Children )
Please contact our office via email:
info@motorcycleportugal.com or phone our office +00351 9122 22 880

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General information 

The programs / Tours (  programs with hotel included ) are subject to a confirmation and the information available may change. 
This program always lacks the final program as requested.

The final program must be requested. The final program will include the name of the hotels, the main points of passage,
and final circuits. Any changes will always be confirmed with the client.

 

Insurance - Please confirm the  # Insurance Terms and Conditions #

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Travel Assistance | Breakdown or Accident
| Our vehicles are registered in the ACP - Assistência 24h|
ACP - Automóvel Club de Portugal | https://www.acp.pt
To ensure fast assistance, our vehicles are covered by ACP Travel Assistance Insurance

SÓCIO EMPRESA Nº 261858-0
ASSISTÊNCIA 24H/365 DIAS
Portugal - 808 22 22 22
351 916 767 227
+ 351 219 429 113
apoio.socio@acp.pt

 

Informations about the Company

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Eurosun Holidays Lda - Travel Agency  - Safe Travels Certificate

Lic . 2645 | Imt . 201093   - Turismo de Portugal 

Office Albufeira - Algarve

Eurosun Holidays Lda
Rua José Lourenço 10 A  Office nº 204 | Pateo
8200-356 Albufeira | Algarve – Portugal
T.+   ( 351 ) 289 501 310
M.+ ( 351 ) 912 222 880
@ mail : info@eurosun.pt www.eurosun.pt

 
Office Alcácer do Sal - Alentejo

Hotel Ordem de Santiago
MotorCyclePortugal
Rua Rui Coelho 47
7580-168 Alcácer do Sal – Portugal
T.+   ( 351 ) 265 118 100
M.+ ( 351 ) 912 222 880

@ mail : info@motorcycleportugal.com
www. motorcycleportugal.com